Liquidus is a feature rich help desk system that is a “true” web based browser application; it’s not just Citrix served / thin client Windows based application. Liquidus is accessible from Windows, Mac and Linux operating systems and all the current popular browsers including Internet Explorer, Firefox, Safari and Google Chrome.
Because all core functions are delivered via the web browser, Liquidus can be run from a link on your Intranet or public web site. Our web browser based software provides your business and company employees with online support and self help even out of normal office hours. Liquidus's simple and intuitive design features will allow you to get fully up to speed within hours of start-up.
Liquidus does not require any special software to run. This helps reduce your running and support costs and also provides a professional and common interface between your support staff and your customers.
Customers can make support requests using Liquidus, they can also track progress of existing requests, provide more details regarding an ongoing issue, upload supporting files and review previous requests. Because Liquidus is online, your customers can securely access any information they require as defined by your specific requirements.
Some of the core help desk features provided are;
 100% Web Browser System
Raise Support Requests
Update & Manage Existing Requests
Upload Documents
Track Support Request Progress in real-Time.
Book a live demo to see for yourself just how easy Liquidus is to use and how it can benefit your customers and support staff.
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