Liquidus provides a range of features to enable your business to keep up to date with your customers' ever changing needs. Email notifications can be configured to alert you when new requests are received to ensure your support team never miss a vital support request. Liquidus also supports SMS messaging across mobile networks to ensure you are aware of any mission critical requests in real time.
Liquidus provides a template messaging system that provides you with control over the standard layout and format of each message. The actual content can be configured for each notification as required. This ensures any predefined design and layouts in use by your company can be replicated within Liquidus help desk.
Some of the notification options include;
 New Support Request
New Contract Assignments
Updated Support Requests
Password Reminders
System Welcome Emails
Calendar Events Reminders
Liquidus also provides limited access using WAP mobile devices and Smart Phones. Please contact us to discuss your specific needs and our team will be happy to assist you with your enquiry.
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